Fix BlueStacks Installation Failed MSI Log File Error

If you are here then you might have faced the “BlueStacks installation failed” or “MSI Log file” error while installing BlueStacks on your PC and looking for a fix. The error reads like the one shown below.

Hmm… it seems BlueStacks App Player couldn’t be installed on this computer. We’d love to fix the problem – can you help us? Search your Computer for the file:
and email it to us at [email protected]. Thanks!
BlueStacks installation failed MSI log file error
BlueStacks installation error

This problem usually occurs when you try to install BlueStacks using an MSI installer. The main reasons for this error are – program incompatibility and certificate error. So, in order to solve this problem, we will have to fix the compatibility issue first. After that, we will solve the certificate error.

SEE ALSO: How to Install WhatsApp on PC using BlueStacks?

Fix BlueStacks Installation Failed or MSI Log File Error

The main source of this error is an incompatible or old MSI file with an expired or incompatible certificate. So, it’s a better idea to use the latest online installer from to avoid such errors. However, there are still some ways to fix the MSI log file error or BlueStacks installation failed error. Let’s start with fixing the MSI compatibility error first.

Step 1: Open BlueStacks MSI Installer’s Properties

First, go to the folder where you have downloaded the BlueStacks MSI installation file. After that, right-click on it and select Properties to open BlueStacks installer properties.

Right-click on BlueStacks MSI installer and select Properties
Right-click on the BlueStacks MSI installer and select Properties

Step 2: Fix Compatibility Issues in MSI Installer

In the Properties window, go to the Compatibility tab and check the box next to the “Run this program in compatibility mode for” option. After that, select the Previous version of Windows from the drop-down and finally click on Apply

DO NOT click on OK yet, we need to make some other changes too.

Fix Compatibility issues in BlueStacks MSI installer to fix bluestacks installation error
Fix Compatibility issues in the BlueStacks MSI installer

SEE ALSO: How to Speed Up BlueStacks without Hanging your PC?

Step 3: Check the BlueStacks Certificate

We are done with the compatibility issue. Now, we will solve the certificate issue causing the BlueStacks installation error.

So, in the same Properties window, click on the Digital Signatures tab. Here, you will see a certificate, select it and click on Details.

Go to Digital Signatures tab and view certificate details
Go to the Digital Signatures tab and view certificate details

After that, the certificate details window will open. Here, you can see the details of the certificate included with the BlueStacks MSI installer. You need to install this certificate on your PC.

Install BlueStacks Certificate to fix bluestacks installation or msi log file error
Install BlueStacks Certificate

Now, click the Install Certificate… button to install this certificate on your PC.

Step 4: Install Certificate to Fix BlueStacks Installation Error

Certificate Import Wizard will start. Follow the on-screen instructions to import the certificate.

Certificate import wizard
Certificate import wizard

Finally, click on OK to close the certificate import wizard.

BlueStacks Certificate successfully installed
BlueStacks Certificate successfully installed

Step 5: Run BlueStacks MSI Installer Again

Now, it’s time to run the BlueStacks installer again. Run the BlueStacks MSI installer to start the installation wizard. This time BlueStacks will be installed without error.

Now, you can install apps and games in BlueStacks without any problems.

Bluestacks Installation Successful
Bluestacks Installation Successful

Solve BlueStacks Installation Error in MSI Installer with Ease

Hope you were able to fix “Hmm… it seems BlueStacks App Player couldn’t be installed on this computer…” BlueStacks installation failed error.

As mentioned earlier, this error is more common with MSI installers. So, if you use the latest BlueStacks installer, you won’t face this issue anymore. If BlueStacks is running slow, try increasing the RAM.

Well, hope you liked this tutorial. In case you are still facing issues, feel free to share them in the comment section below. We will try our best to attend them as soon as possible.

Editorial Staff

Hi there, we are the editorial staff at WINDOSPC (former HELLPC). We are a team of funny and technical people. Feel free to get in touch with us via Contact-Us page.


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